Introduction: Conversations with the Model Maker

Historical Context

Why Did You Create the Language of Work?

Essential Elements of Work: Formula Models

Work Formula

Work as a System

Use of Language of Work for Individuals (Job Model)

Language of Work and Reorganizations

Who Does What in Job Modeling?

Why Two Facilitators?

Skills of Data Gatherer in LOW

Why Not Brainstorm?

Resistance to Language of Work

Interface with Human Resources

Handling Resistance

Finite Set of Data for Organizational Development

Improve Organizational Development Practice

Process Steps

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